Discount codes can be applied in the ‘Discount code or gift card’ field in the Checkout screen and they must be applied before the order is submitted. When placing your order, enter the code and click “APPLY” – you will see the discount value reduced

Discount codes can be applied in the &#x2018;Discount code or gift card&#x2019; field in the Checkout screen and they must be applied before the order is submitted. When placing your order, enter the code and click &#x201C;APPLY&#x201D; &#x2013; you will see the discount value reduced from your total charge before you enter your payment information.

I have a discount code. How do I add that to my order?

&#xFEFF;We accept one discount code per order.

I have two discount codes. How do I enter both?

Yes! If you have not already signed up for emails from us, you can do so to receive a one-time discount code to be used for 20% off your first order with us! You can sign up at the bottom of the home by entering your email where it says “Enter your e

Yes! If you have not already signed up for emails from us, you can do so to receive a one-time discount code to be used for 20% off your first order with us! You can sign up at the bottom of the home by entering your email where it says &#x201C;Enter your email.&#x201D;If you do not receive an email after 24 hours, please check your spam inbox.

Do you offer any discounts for a first-time customer?

We can be reached via email (customerservice@michellemcdowelldesigns.com), our live chat on our website, or by phone 940-626-2064.

Michelle McDowell

Discounts & Promotions

How can I contact customer service?

I have a question regarding fit/sizing. What should I do?

The item I want is out of stock. What should I do now?

General Questions

Do you ship internationally?

I am ordering several items that need to be shipped to different shipping addresses. How do I indicate that?

I need to use two credit cards on my online order – how do I do that?

I just placed an order – will I get a confirmation email from you?

I just placed an order, but I selected the wrong item or need to change the shipping address. Can you change it? Can you cancel it?

I just placed an order. When and how will it be shipped to me?

The carrier's tracking number for my order doesn't indicate any shipping progress. What steps should I take?

My package appears to be lost. What should I do next?

Shipping & General Ordering

Do you sell gift cards?

I have a gift card. How do I add that to my order?

Gift Cards

How do I care for my Michelle McDowell jewelry?

Do you offer gift wrapping?

Jewelry Care Guide

What is your return policy?

How do I start a return?

When can I expect my return to be processed?

Damaged Items

Returns & Exchanges

How can I sell Michelle McDowell in my boutique/store?

Wholesale Inquiries